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Lost cards

Flavious1970
Flavious1970 Member Posts: 2 ✭
First Comment
in General Pokémon TCG LIVE Discussion #1

So I just migrated over. Been away in the hospital for awhile and just now was able to. I lost all my old redeemed cards. How come and how do I get them back

Comments

  • Mod_Bee
    Mod_Bee Moderator Posts: 543 mod
    500 Comments 25 LOLs 5 Answers 25 Likes
    #2

    Hey again, @Flavious1970! Lets get this issue over to our support team for investigation and assistance with the lost cards. Please go to support.pokemon.com, click on the Pokémon Trading Card Game Live link, and then hit "Contact Us." Thank you!

  • pokemasterdon
    pokemasterdon Member Posts: 27 ✭
    10 Comments 5 Agrees Name Dropper First Anniversary
    #3

    @Flavious1970 honestly bro, They won't help you get your cards back. I lost so many when I originally migrated, I also lost deck boxes etc which I was always told the new app didn't support them, then I seen them popping up on the new app, I never got any of my items backs, I had the worlds 2013 deck box and sleeves which is very expensive now and I never got them back which is what I was mostly annoyed at, but the only cards you should of lost was expanded cards (cards out of rotation) which Live Devs have been very quiet about for a long long time now. I don't think we will get access to expanded for another 3-4 years the way the game is slowly updated. It's a shame because expanded is definitely missed by the community.

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