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[Pokémon TCG Live] Emergency Maintenance Notice

The Pokémon TCG Live game client is being taken back offline for emergency maintenance to investigate ongoing issues with latency, code redemptions, and matchmaking. Please see the Version 1.25.0 Gameplay Experience Disruptions thread for the latest updates.

Related Announcement: Pokémon TCG Live April Maintenance Issues and Content Schedule Changes.

Pokemon TCG live shop troubles

I encountered a problem today. I was surfing through the shop and accidently purchased a set. I did not mean to puchase the set and was just looking for the one i wanted. I would like to request all purchases/exchanges be verrified. ie. "Do you really want to exchange for this item?"

Comments

  • Mod_Nova
    Mod_Nova Moderator Posts: 225 mod
    100 Comments 25 Likes 5 Agrees 5 LOLs

    Hey there @PokéTrainerV! 👋 For more assistance with your account in this case, please reach out to our support team directly with as much information as you can provide. To do so, visit support.pokemon.com, selecting Pokémon TCG Live, and clicking "Contact Us" on the right-hand side. They'll be able to help you as soon as possible!