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Error code question regarding known issues

Ember15
Ember15 Member Posts: 55 ✭✭✭
25 Likes 25 Agrees 10 Comments First Anniversary
edited May 2025 in Pokémon TCG Live Bugs & Feedback #1

This falls under known issues:

  • Players occasionally will encounter client errors when attempting to login to the client. 

Does anyone know if this will include errors such as 10011?

Comments

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,355 mod
    1000 Comments Fourth Anniversary 100 Likes 25 Agrees
    #2

    Our support team can check into this for you and provide more details, @Ember15. Can you please contact them for assistance? You can submit a ticket at support.pokemon.com, click on the Pokémon Trading Card Game Live link, and then hit "Contact Us." Thank you!

    .

  • Ember15
    Ember15 Member Posts: 55 ✭✭✭
    25 Likes 25 Agrees 10 Comments First Anniversary
    #3

    I contacted them, sadly they just said "look at the list of fixes" once again implying its a problem on my end (even though it started on a game update)

  • uncomonfossil
    uncomonfossil Member Posts: 201 ✭✭✭✭✭
    250 Agrees 250 Likes Third Anniversary 100 Comments
    #4

    Even if it error 10011 falls under the known issue, there is not indication of when (or if) it will be addressed

  • Ember15
    Ember15 Member Posts: 55 ✭✭✭
    25 Likes 25 Agrees 10 Comments First Anniversary
    #5

    That is very true…I dont see them fixing it tbh but hey can always live and hope

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