[Pokémon TCG Live] Maintenance Notice
Pokémon TCG Live will be offline for maintenance from 16:00 ~ 24:00 (UTC) on November 11, 2025.
The Code Card Redemption Website will also be briefly offline from 16:00 ~ 19:00 during the above maintenance window.
Please see the Version 1.32.0 - Patch Notes announcement for more information.
Pokémon TCG Live will be offline for maintenance from 16:00 ~ 24:00 (UTC) on November 11, 2025.
The Code Card Redemption Website will also be briefly offline from 16:00 ~ 19:00 during the above maintenance window.
Please see the Version 1.32.0 - Patch Notes announcement for more information.
Why is the app not letting me sign in to play
187incognito
Member Posts: 1 ✭
I have tried many different times and ways to log in to ptcg live on my andoid tablet but it only shows a message saying that i have timed out and have to retry loging in however it never logs me in and i can't enjoy the game app
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Answers
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Hello 187incognito.
I understand your frustration with being unable to sign in to the game.I recommend reporting this directly through our official channels by opening a ticket with the support team. You can do so by visiting https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there, click "Contact Us."
If you have any more questions or encounter other issues, please feel free to reach out!
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