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SERVER CONNECTION BUG WITH FRIENDS

AntoRLuna
AntoRLuna Member Posts: 1 ✭
in Pokémon UNITE Bugs & Feedback #1

I've been trying to play some casual games with my friend and whenever a match is found, one of us can't actually join the lobby. The game starts, one of us plays while the other can't even reconnect, and instead a bot plays. We have lost ranked points bc of this and there is no explanation of why this error keeps happening and also no compensation for making us lose points. I CAN'T EVEN RECONNECT TO THE GAME. Literally while my friend is playing with my bot "me" in a match, I can play another game. Another thing that keeps happening is that whenever a match is found and we accept it, it just doesn't connect and throws the message "error connecting to lobby".

Both of us were playing in cellphones, we tried with switch and didn't work. Please fix.

Comments

  • Mod_Bee
    Mod_Bee Moderator Posts: 455 mod
    100 Comments 25 LOLs 5 Answers 25 Likes
    #2

    Hello, I recommend opening a ticket with the support team. You can do so by visiting https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there click "Contact Us" Thanks!

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