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I migrated my tcg online, Is everything I've collected for years gone now?

Mr_kitsune1994
Mr_kitsune1994 Member Posts: 2
First Comment

I don't see a spot to view any of my cards or anything else from my tcg online account.

Answers

  • Keeferd
    Keeferd Member Posts: 4
    5 Likes 5 Agrees First Comment

    This is false I've just downloaded "Live" and my entire collection is gone as well after choosing the migration option today. Is there anyone in customer service I can contact? besides being forwarded to an FAQ page?

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,357 mod
    1000 Comments Fourth Anniversary 100 Likes 25 Agrees

    Hello, I recommend opening a ticket with the support team. You can do so by visiting https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there click "Contact Us" Thanks!