Welcome to the official Pokémon Forums!

Click here to review our official Rules & Guidelines.
[Pokémon TCG Live] Maintenance Notice

Pokémon TCG Live will be offline for maintenance from 16:00 ~ 24:00 (UTC) on February 17, 2026.
Please see the Version 1.35.0 - Patch Notes for more information.

Redeemed boosterpacks gone

Trainerotismosi
Trainerotismosi Member Posts: 1 ✭
edited May 2025 in Pokémon TCG Live Bugs & Feedback #1

Yesterday I downloaded the TGC Live app and redeemed about 60 vouchers. In the app when reloaded appeared about 42 boosterpacks amongst other stuf I could open. I closed the app since i wanted my son to do the boosterpacks. Now they are gone. Wtf. Anyone?

Comments

  • Mod_Skrilla
    Mod_Skrilla Member Posts: 325 ✭✭✭
    100 Comments 25 LOLs Second Anniversary 25 Likes
    #2

    Hello Trainer, I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us"

  • TechHog
    TechHog Member Posts: 2,899 ✭✭✭✭✭
    2,500 Agrees 1,500 LOLs 1,500 Likes 2500 Comments
    #3

    You can't save packs. They open automatically. They were all opened as soon as you loaded the app. The opening animation is just for show.

  • Nemo1540
    Nemo1540 Member Posts: 1 ✭
    First Comment
    edited January 2025 #4

    Just learned the only way you can view your cards is by going to your edit deck. So start a new deck and then select edit deck and it'll be there. There's no gallery feature after 2 years.

Categories