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Sick of the Backwards Cards Bug

SaejLuv
SaejLuv Member Posts: 2 ✭
Second Anniversary
in Pokémon TCG Live Bugs & Feedback #1

This bug has been around since launch… why is this still ruining my games?

Comments

  • DoubleCure
    DoubleCure Member Posts: 2,970 ✭✭✭✭✭
    5,000 Likes 2,500 Agrees 1,500 LOLs 2500 Comments
    #2

    Indeed, from my experience it happens more often on lower spec devices... seems like it struggles to load the card so it shows the back instead and never tries to load the actual card again.

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,498 mod
    1000 Comments Fourth Anniversary 100 Likes 25 Agrees
    #3

    Hello @SaejLuv, we understand your concerns regarding the backwards cards issue and how frustrating it can be when it impacts gameplay. We recommend submitting a ticket to Support so they can investigate the issue further.

    To submit a ticket:

    • Visit https://support.pokemon.com/
    • Select Pokémon TCG Live
    • Click Contact Us
    • Complete and submit the support form with details about the issue.

    Thank you!

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