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Build and Battle Completely bugged

Ryzara
Ryzara Member Posts: 1 ✭
in Pokémon TCG Live Bugs & Feedback #1

Ok ive waited long enough for a fix without making a post, on the day that build and battle came out i disconnected before recieving my rewards at the end of the track, then i proceeded to log back in and try to go back to claim my rewards to be met with the start a new run screen which i was annoyed but then i clicked start a new run and now its saying insufficient funds indefinitely over and over again. basically it has made build and battle completely inaccessible. Thought it wouldve been fixed by now but with 2 days left nothing has fixed it.

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  • DoubleCure
    DoubleCure Member Posts: 2,775 ✭✭✭✭✭
    2,500 Likes 2,500 Agrees 1,500 LOLs 2500 Comments
    #2

    I know about players complaining about similar bugs, but to me so far I only had a couple of minor glitches… have you tried to reinstall the game?

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,467 mod
    1000 Comments Fourth Anniversary 100 Likes 25 Agrees
    edited June 5 #3

    Hello @Ryzara, thank you for bringing this to our attention. If the issue still persists, I recommend submitting a ticket to Support with any additional details, including screenshots if available, so the team can investigate further. Please go to https://support.pokemon.com/ (select TCG Live, then click "Contact Us").

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