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Anyone faced this issue???

Anyone faced this issue as well??? I was winning and the game suddenly paused but the timer continued rolling.

I thought it was my opponent trying to drag out the time to have me lose my patience and concede but wasn't there a timer if you took too long?

I waited from 20 mins all the way till 0 and still the game remained pause. I had no choice but to restart the game only to find out that I did not win that game, not too sure if my opponent won instead.

See attachment to see the timer at 0 and the game still freezes. I could give emotes and such but that's about it since it was my opponents turn. Please fix this. Wasted my time just waiting it out as I didn't want to concede since I was winning.

Such a bad experience.