The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 23:00 (UTC) on June 17, 2025 while an update is being applied. Please see the Version 1.27.0 Patch Notes for more information on fixes and changes being made.
Your previous thread may temporarily be unavailable while we move discussions. We appreciate your patience!
I got a new switch as a gift, because my old switch broke, I transfered my Pokémon sword save…

file and, with dlc bought, but on a different, parent account, and I can’t fast travel, and the railway guy at wedgeherst says there is something wrong with my passes, $25 are gone, am I softlocked out of a dlc fast travel, or is there something else I can do to fix this? Please I really needs some help, my mom paid for this, thanks in advance!
Answers
-
I don't buy downloadable content or have a child account, but are you saying you bought the DLC on a parent account on your old Switch? Do you need to transfer that account, too?
I think you need to designate the new Switch as your "primary" Switch, so that accounts can share content they own.
Maybe check the Nintendo support site?
https://www.nintendo.co.uk/Support/Nintendo-Switch/What-Are-the-Differences-Between-a-Primary-and-Non-Primary-Nintendo-Switch-Console-1442569.html
0 -
Hello Trainer, I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us"
0 -
This happened to me as well, $40 down the drain
0 -
@Mod_Skrilla Isn't the OP asking about Pokémon Sword, not the card game? Should they still use the TCG Live link?
2