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I got a new switch as a gift, because my old switch broke, I transfered my Pokémon sword save…

JahFra6125
JahFra6125 Member Posts: 1
Photogenic
edited April 30 in Pokémon Square #1

file and, with dlc bought, but on a different, parent account, and I can’t fast travel, and the railway guy at wedgeherst says there is something wrong with my passes, $25 are gone, am I softlocked out of a dlc fast travel, or is there something else I can do to fix this? Please I really needs some help, my mom paid for this, thanks in advance!

Answers

  • TheJeffers
    TheJeffers Member Posts: 1,796 ✭✭✭✭✭
    500 Agrees 1000 Comments 50 Answers 250 Likes

    I don't buy downloadable content or have a child account, but are you saying you bought the DLC on a parent account on your old Switch? Do you need to transfer that account, too?

    I think you need to designate the new Switch as your "primary" Switch, so that accounts can share content they own.

    Maybe check the Nintendo support site?

    https://www.nintendo.co.uk/Support/Nintendo-Switch/What-Are-the-Differences-Between-a-Primary-and-Non-Primary-Nintendo-Switch-Console-1442569.html

  • Mod_Skrilla
    Mod_Skrilla Member Posts: 325 ✭✭✭
    100 Comments 25 LOLs Second Anniversary 25 Likes

    Hello Trainer, I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us"

  • Hey_PIKMIN
    Hey_PIKMIN Member Posts: 1,114 ✭✭✭
    500 Comments 25 Answers 100 LOLs 100 Agrees

    This happened to me as well, $40 down the drain

  • clasingla
    clasingla Member Posts: 3,759 ✭✭✭✭✭
    2500 Comments 500 Likes 500 Agrees 50 Answers

    Did you happen to have the dlc data on sd card

  • TheJeffers
    TheJeffers Member Posts: 1,796 ✭✭✭✭✭
    500 Agrees 1000 Comments 50 Answers 250 Likes

    @Mod_Skrilla Isn't the OP asking about Pokémon Sword, not the card game? Should they still use the TCG Live link?