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Why am I not getting the cards received from leveling up?

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Every time I open a pack and go to edit the deck to place the cards in the deck I want, the cards from the pack are nowhere to be found. So far I've lost around 25 cards I really wanted.

Answers

  • Mod_Skrilla
    Mod_Skrilla Moderator Posts: 271 mod
    First Anniversary 5 Likes First Answer First Comment
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    Hello Trainer, I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us"