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Android force closes

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Beastlilbit92
Beastlilbit92 Member Posts: 1 ✭
edited May 7 in Pokémon TCG Live Bugs & Feedback #1

I have a Nokia c300 and every time i open the app it will randomly force close even in a match and everything is up to date please help

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  • Mod_Skrilla
    Mod_Skrilla Member Posts: 325 ✭✭✭
    100 Comments 25 LOLs Second Anniversary 25 Likes
    #2

    Hello Trainer, I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us"

  • DragonNinja101
    DragonNinja101 Member Posts: 1 ✭
    First Comment
    #3

    I have a MotoE13 phone (Android) and the app is full updated but my phone continues to force close it. I have even tried deleting and re-downloding the app but nothing seems to work. Pls help

  • Mod_Bee
    Mod_Bee Moderator Posts: 945 mod
    500 Comments 100 Likes Third Anniversary 25 Agrees
    #4

    Thanks for your post, @DragonNinja101. To get this issue reviewed, we recommend getting in contact with our support team so they can help troubleshoot with you. It’s super easy to submit a ticket, just head over to support.pokemon.com, click on the Pokémon Trading Card Game Live link, and then hit "Contact Us." Thanks again!

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