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Pokémon ball problem

Every time I play a Pokémon ball card it won’t let me go through my deck to pick one ,

the screen stays darken and time runs out but it won’t let me search or let me see anything in my deck please help me.I also don’t get any gold cards they they stay normal even when I unlocked it in gold edition? Why is this happening it makes the game very difficult and puts me at disadvantage well playing.

Answers

  • UnovanZorua
    UnovanZorua Member Posts: 2,165 ✭✭✭✭✭
    500 Agrees 1000 Comments 250 Likes 50 Answers

    Wrong category.

    Press "home," scroll down a little, press the TCG Live section, and then go to the Bugs category.

    More people could help you there.

  • Mod_Skrilla
    Mod_Skrilla Member Posts: 325 ✭✭✭
    100 Comments 25 LOLs Second Anniversary 25 Likes

    Hello Trainer, I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us"