[Pokémon TCG Live] Maintenance Notice
The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 23:00 (UTC) on June 17, 2025 while an update is being applied. Please see the Version 1.27.0 Patch Notes for more information on fixes and changes being made.
The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 23:00 (UTC) on June 17, 2025 while an update is being applied. Please see the Version 1.27.0 Patch Notes for more information on fixes and changes being made.
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Did I lose on my redeemed packs?
AyaFarron
Member Posts: 1 ✭
I’m new to TCG live. I scanned several codes successfully (about 20 total). I began opening them in the app, but my app crashed and now when I open it, I don’t get the option to open those packs any more. Did I lose them?
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Answers
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Hello Trainer,
I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us".
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