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How do you fix ball search hang up

Snorlax622736
Snorlax622736 Member Posts: 52
100 Likes 10 Comments First Anniversary 5 Agrees
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in Pokémon TCG Live Bugs & Feedback #1

How does one fix ball search hang up as seen below in which you cannot select anything?

Please let me know. I can't believe how many times this bug occurs. It's at about 1 out of 3 games in which it occurs now.

Thank you in advance!

Screenshot_20230614-134818_Pokemon TCG Live.jpg


Comments

  • Mod_Champion
    Mod_Champion Moderator Posts: 143
    100 Comments Second Anniversary 25 LOLs 5 Likes
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    #2

    Hello Trainer,

    Thank you for your report. I recommend you open a ticket for this issue with the support team. To do so, visit support.pokemon.com then click the Pokémon Trading Card Game Live link. From there click "Contact Us".

  • TechHog
    TechHog Member Posts: 2,901
    5,000 Likes 5,000 Agrees 2,500 LOLs 2500 Comments
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    #3

    It's either due to certain arts, connection issues, or possibly even manually building a deck from scratch in-game.

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