How do you fix ball search hang up

Snorlax622736

How does one fix ball search hang up as seen below in which you cannot select anything?

Please let me know. I can't believe how many times this bug occurs. It's at about 1 out of 3 games in which it occurs now.

Thank you in advance!

Screenshot_20230614-134818_Pokemon TCG Live.jpg

Mod_Champion

Hello Trainer,

Thank you for your report. I recommend you open a ticket for this issue with the support team. To do so, visit support.pokemon.com then click the Pokémon Trading Card Game Live link. From there click "Contact Us".

TechHog

It's either due to certain arts, connection issues, or possibly even manually building a deck from scratch in-game.