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Pokémon TCG: Sword & Shield—Astral Radiance Cards Migration *UPDATED 6/14*

TPCi_CursedSoup
TPCi_CursedSoup Administrator Posts: 287 admin
250 Likes 100 Comments Second Anniversary 25 Agrees

Greetings.

The team has been made aware of Astral Radiance cards missing upon migration from the Pokémon TCG Online game to Pokémon TCG Live and is currently looking into a solution.

For those who experienced this, you can contact our Support Team for additional assistance.

We thank you for your continued patience. We will update this thread as soon as we have more information.

___________________________________________________________________

UPDATE: As of this morning, this has been resolved. No update or restart for the client is required.

Please reach out to our Support Team using the link above if you're missing cards from your migration.

Comments

  • encryptedamf
    encryptedamf Member Posts: 0

    Left a support ticket. I just migrated and didn't get my ASR collection. Hopefully it gets resolved!

  • TechHog
    TechHog Member Posts: 2,878 ✭✭✭✭✭
    2500 Comments 500 Agrees 250 Likes 50 Answers

    You should disable migration completely until this is fixed just in case the cards are permanently gone, especially since you're going to give the copout answer to VPN users (which you need to fix by making the beta global already since there are so many desync issues).

  • encryptedamf
    encryptedamf Member Posts: 0

    In regards to the post above me. I am from Canada, migrated and lost my cards. I spent alot of time trading and money to build my collection.

  • TPCi_CursedSoup
    TPCi_CursedSoup Administrator Posts: 287 admin
    250 Likes 100 Comments Second Anniversary 25 Agrees

    The original post has been updated with new information. Thank you for your patience!