Welcome to the official Pokémon Forums!

Click here to review our official Rules & Guidelines.
[Pokémon TCG Live] Maintenance Notice

Pokémon TCG Live will be offline for maintenance from 16:00 ~ 24:00 (UTC) on November 11, 2025.
The Code Card Redemption Website will also be briefly offline from 16:00 ~ 19:00 during the above maintenance window.
Please see the Version 1.32.0 - Patch Notes announcement for more information.

Bug after playing Hisuian Heavy ball

watkru
watkru Member Posts: 2

After I played a Hisuian Heavy ball at the beginning of the game, I can't see any card in the prize card. Then, I played a nest ball and failed to see any card in the deck as well until the time-out. Please fix this, thanks.

IMG_0769.png


Comments

  • TeedRoad
    TeedRoad Member Posts: 1
    First Comment

    Still happening to me Feb. 2024! Any time I play a card to search my deck immediately after using Hisuian Heavy Ball, the selection gets locked at the bottom of the screen just like that, and I am unable to pick a card and add it to my hand. I then have to wait for time to run out in order to continue my turn. Playing on iPhone 13.

  • Dialga-625
    Dialga-625 Member Posts: 1
    First Comment

    I'm also having this bug, unable to search my deck after using hisuian heavy ball. The screen fades during the deck search, but my deck doesn't appear.

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,153 mod
    1000 Comments 100 Likes Third Anniversary 25 Agrees

    Hi Trainers! We really appreciate all of you bringing this to our attention. To help us address the issue, please reach out to our support team so they can gather all the necessary details. Simply visit support.pokemon.com, select the Pokémon Trading Card Game Live link, and click "Contact Us." Thank you for helping us make the game better!