Can't receive Ladder Rewards
I haven't clicked to redeem any of the ladder rewards because I was too focused.
But now that I reached Arceus rank, it's not letting me redeem any.
I click, a notification in the bottom appears saying "Receiving rewards" and nothing happens while the button is still there to be clicked and redeemed.
Comments
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If you're sure you haven't received the rewards yet, try to close the app, clear the cache and restart. If none of that works… maybe reinstall or contact support.
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Hey @Munna5000, welcome to the community!
We understand your concern about not being able to receiving your Ladder rewards. As @DoubleCure mentioned (thank you!), please try troubleshooting by closing and reopening the app, clearing your cache, restarting your device, and reinstalling the game. If you are still experiencing this issue and haven't yet reached out, please contact our support team at this link with further information.
Alternatively, you can visit support.pokemon.com, choose Pokémon TCG Live from the list, and click "Contact Us" on the right side of your screen. From there, you can submit a ticket. Thank you!
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