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SpecSpecial psychic energy takes over screen bug.

Scarlemonn
Scarlemonn Member Posts: 1 ✭
in Pokémon TCG Live Bugs & Feedback #1

Special new psychic energy takes over screen bug for TCG live mobile app. I was second in a game, and I didn't even get to go. My turn, because the special energy enlarged and took over my screen. So I couldn't even play

Comments

  • DoubleCure
    DoubleCure Member Posts: 2,383 ✭✭✭✭✭
    2,500 Likes 2,500 Agrees 1,000 LOLs 100 Answers
    #2

    That's a classic TCG Live glitch... the card just floats over the screen and blocks the board, making it impossible to click anything.

    Basically there is nothing you can do to work around it... it's a game breaking bug that forces an auto loss on you.

    The best you can do is report it to support and hope one day they finally fix it for good.

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,415 mod
    1000 Comments Fourth Anniversary 100 Likes 25 Agrees
    #3

    Hello @Scarlemonn, thanks for reporting this issue.

    We understand your concerns when a visual issue prevents you from taking your turn. We recommend submitting a ticket to Support so the team can investigate further. When submitting your ticket, please include details and screenshots. You can submit a ticket at https://support.pokemon.com/ (select Pokémon TCG Live, then click Contact Us).

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