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Card Error

Two games in a row, one in Ranked and one in Casual I’ve used Lunatones Lunar Cycle. The game gives me 3 cards one of them the Area Zero Underground but the back of the card shows and when you click on it the card is purple. The game then lags and takes forever to do the deck shuffle. After that I can’t use any other cards in my hand. It would allow the Active card to attack or retreat but that’s it.

Comments

  • DoubleCure
    DoubleCure Member Posts: 2,694 ✭✭✭✭✭
    2,500 Likes 2,500 Agrees 1,500 LOLs 2500 Comments

    Those are well known issues... that purple card is a visual glitch where the game fails to load the texture. It can lead to lag and eventually the match gets desynced... basically at that point it becomes unplayable.

    Not much you can do but to relaunch the game and move on to a new match.

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,445 mod
    1000 Comments Fourth Anniversary 100 Likes 25 Agrees

    Hello @Cngermon, thanks for reporting this issue and providing detailed information about what happened during your matches. We understand your concerns when cards become unusable and the game slows down during gameplay. I recommend submitting a ticket with these details at https://support.pokemon.com/ (select TCG Live, then click “Contact Us”) so the team can investigate further. If possible, include screenshots, logs, or any additional details that may help reproduce the issue.