[Pokémon TCG Live] Maintenance Notice
Pokémon TCG Live will be offline for scheduled maintenance from 15:00 ~ 23:00 (UTC) on September 10, 2026.
Please see the Version 1.42.0 - Patch Notes for more information.
Pokémon TCG Live will be offline for scheduled maintenance from 15:00 ~ 23:00 (UTC) on September 10, 2026.
Please see the Version 1.42.0 - Patch Notes for more information.
Game Crashed and I got penalized
GirlPokeTrainer
Member Posts: 2 ✭
Hello,
My game crashed while loading a match and I lost 2 fair play points. Teammates were also sent a message about me idling (my bf on the team got one)
Is there anything I can do about this?
Tagged:
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Comments
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Hey @GirlPokeTrainer! Welcome to the community. 😊
We understand your concern about being penalized for crashing - please send a ticket to our support team for further assistance with this issue.
Alternatively, you can visit support.pokemon.com, choose Pokémon UNITE from the list, and click "Contact Us" on the bottom of your screen. From there, you can submit a ticket. We appreciate your patience and understanding!
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