Welcome to the official Pokémon Forums!

Click here to review our official Rules & Guidelines.

Pokemon Go - PTC account

PMatthieu1104
PMatthieu1104 Member Posts: 1

Hi,

I have been playing Pokemon go ever since the game was released.

I was using my PTC account to login there. Now, 2025 came and a lot of changes internally with Pokemon Go, I cannot seem to login anymore.

After a few days since I thought PTC was just down at that time - I was able to reset my password and login again but my account was already deleted.

I am back to creating a profile - which means that my hard-earned game data was delete.

I have been sending and repeating the same issue with Niantic-Pokemon Go support but they said that theres nothing they can do since they cant locate the account.

I been mentioning also to them that I have been telling you that the account was deleted and even in my Friend's friendlist in their account my account wasnt there anymore.

I am stucked. I do want to start from scratch anymore since I have already invested there to upgrade my bag and pokemon storage. :(

is there someone has the same case as mine? how did you resolve it? help a fellow trainer here. thanks!