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Handy Card Collection Mission claiming bug

Cassiepon
Cassiepon Member Posts: 1 ✭
in Pokémon TCG Pocket Bugs & Feedback #1

The new Handy Card Collection Mission has been bugged out for me. Each time I go to claim the cards I have available from missions, it pops up with "An error has occured" with the error code 102-243-099. This happens for trying to claim all and for individual claims. Not sure whats going on, but the only option I have after that is to return to the title screen. I know there's still a long time in the event, but I would like to actually collect my cards.

Comments

  • ScaryGMountain
    ScaryGMountain Member Posts: 1 ✭
    First Comment
    #2

    the exact same thing is happening to me. I’d clear the cache to try and fix it but that makes all the mission notifications reset… plus I’m not sure it’d actually fix anything (⁏ ×_×)

  • gazebo2332
    gazebo2332 Member Posts: 1 ✭
    First Comment
    #3

    same issue happening to me

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,317 mod
    1000 Comments 100 Likes Third Anniversary 25 Agrees
    #4

    Thanks for the report, @Cassiepon. Please reach out to support team so they can look into this specific issue and assist with claiming your rewards. If possible, include the error code 102-243-099, your account details, and the steps you’ve tried so far. You can do so by visiting https://support.pokemon.com/ then click the Pokémon TCG Pocket link. From there click "Contact Us"

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