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Handy Card Collection Mission claiming bug

The new Handy Card Collection Mission has been bugged out for me. Each time I go to claim the cards I have available from missions, it pops up with "An error has occured" with the error code 102-243-099. This happens for trying to claim all and for individual claims. Not sure whats going on, but the only option I have after that is to return to the title screen. I know there's still a long time in the event, but I would like to actually collect my cards.

Comments

  • gazebo2332
    gazebo2332 Member Posts: 1
    First Comment

    same issue happening to me

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,429 mod
    1000 Comments Fourth Anniversary 100 Likes 25 Agrees

    Thanks for the report, @Cassiepon. Please reach out to support team so they can look into this specific issue and assist with claiming your rewards. If possible, include the error code 102-243-099, your account details, and the steps you’ve tried so far. You can do so by visiting https://support.pokemon.com/ then click the Pokémon TCG Pocket link. From there click "Contact Us"