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Why did I get kicked out my Unite account during a match?

_dot3X3
_dot3X3 Member Posts: 1 ✭
Photogenic
in Pokémon UNITE Bugs & Feedback #1

Was in the middle of selecting my Pokémon for a quick battle and was suddenly logged out of my Unite Account, wasn't able to log back in due to "web page error" and recieved a penalty once I could finally log back in. Is this a glitch or something?

Answers

  • Dragonfly102024
    Dragonfly102024 Member Posts: 1,158 ✭✭✭✭✭
    1000 Comments 500 Likes 250 LOLs 250 Agrees
    #2

    That was a big problem for me the other day too. (IDK the answer, just wanted you to know that it has happened to others also.) Thankfully, for me, it wasn't a typical day in Unite. Hopefully the glitch gets fixed.

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,317 mod
    1000 Comments 100 Likes Third Anniversary 25 Agrees
    #3

    Hello @_dot3X3, Thanks for letting us know. We recommend submitting this to our support team so they can look into the issue. Please submit a support ticket at https://support.pokemon.com/hc/en-us, be sure to include details and screenshot for investigation.

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