can’t log in to tcg app
as of 31/12/25 i can’t log in to tcglive app despite not having this problem ever in the past. when it opens the in app browser to log in i’m successful, but once it stops thinking about it i get this message
“Pardon Our Interruption
As you were browsing something about your browser made us think you were a bot. There are a few reasons this might happen:
- You're a power user moving through this website with super-human speed.
- You've disabled cookies in your web browser.
- A third-party browser plugin, such as Ghostery or NoScript, is preventing JavaScript from running. Additional information is available in this support article.
To regain access, please make sure that cookies and JavaScript are enabled before reloading the page.”
i’m unsure how to get past this. i try opening and logging in with my phones browser and it’s successful and says “you may now return to the app” but when i do nothing happens. any guidance would be appreciated :)
Answers
-
Have you updated your browser recently? And have you checked the browser cookies and JavaScript settings? Or you installed any new plugin?
You can also try to use a different default browser to ligin.
Or as last resort download and reinstall the game.
0 -
did you read my whole comment? i tried my phones browser and i have no problem logging in there but when i go back to the app nothing happens, it’s either still on the in app browser or telling me to retry logging in. i tried uninstalling and redownloading the app yesterday and im still getting the same problem :(
0 -
Hey there, @Deadsettt. Thanks for the report. Our support team can assist with login and account access issues Please submit a ticket with Support so they can investigate this further. Be sure to include the full error message, your device type, and any troubleshooting steps you’ve already tried. Go to support.pokemon.com > select the game title > contact us.
0
