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I cant get to game and for some reason I cant press retry button

Megaarvydeo
Megaarvydeo Member Posts: 7 ✭
Second Anniversary Name Dropper First Comment
in Pokémon TCG Live Bugs & Feedback #1

Hi this occured to me from today. When I open I see that I must retry because there is the issue loading ptcgl and I tried to press retry button and its not clickable. No matter if I tried manually reopen the game same issue described i dont know what to do

Answers

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,210 mod
    1000 Comments 100 Likes Third Anniversary 25 Agrees
    #2

    Hey there, @Megaarvydeo! Thanks for reaching out and letting us know about the issue you’re experiencing with the Retry button not working when trying to launch the game. If the problem still persists, please submit a ticket through support.pokemon.com by selecting Pokémon TCG Live and then Contact Us. Our support team can take a closer look and gather additional details to help resolve it.

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