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Account Transfer

ichooseYOU456
ichooseYOU456 Member Posts: 7 ✭
Photogenic First Comment
in Pokémon TCG Live Bugs & Feedback #1

Is there any way I can transfer Live progress from one account to another? I can't change my current account's screen name, so I was wondering if I could make a new account with the name I want and somehow get all of my cards, tokens, progress, etc. transferred there.

Answers

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,034 mod
    1000 Comments 100 Likes Third Anniversary 25 Agrees
    #2

    Hey there, @ichooseYOU456! Please reach out to our support team and they'll be able to check into your request for you. To submit a ticket, please go to support.pokemon.com, select the Pokémon TCG Live link, and click "Contact Us." Thanks!

  • ichooseYOU456
    ichooseYOU456 Member Posts: 7 ✭
    Photogenic First Comment
    #3

    Thank you for the assistance, but I have already reached out and given a good reason to change my screen name. They said that they could do so, but I need to provide a photo of a government-issued ID. I obviously don't feel comfortable doing this, especially when the exposure of personally identifiable information is one of the reasons screen name changes are allowed. Is there any alternative? If I could just keep my TCG Live cards/decks, I would be glad to move to a new account.

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