Bug, no loading in game since Alcremie Update

GabrielMC1218

I'm sure I'm not the only one who gets into a ranked match and NEVER load into the game. It has caused me to lose so many rank points, 😭 and even makes the whole match bad. I hope I'm not the only one ...?

Mod_Nova

Hi @GabrielMC1218! Welcome to the community. 👋

If you are still experiencing this issue with loading into ranked matches please contact our support team directly at this link - they can assist you further with this. 

Alternatively, you can visit support.pokemon.com, choose Pokémon UNITE from the list, and click "Contact Us" on the bottom of your screen. From there, you can submit a ticket. Thank you for your patience and understanding!