Feedback for improvement
Hi, I just wanted to share my experience with the game. First of all, I really enjoy playing it—I spend a lot of my daily time on this game. However, while it's a great experience, there are also some frustrating aspects.
- New Pack Releases Are Too Fast
The release schedule for new packs feels too frequent—one new pack every month. It doesn’t give enough time to fully collect cards before the next set arrives. For example, I still haven't completed the Dialga & Palkia pack, but the Arceus pack is already out. Now, I’m trying to collect hourglasses, but before I can catch up, another new pack is released. - Card Collection Feels Difficult
I understand that some players who have already collected all the cards might find it boring without frequent updates. However, the main issue is that hourglasses are not sufficient, and the EX card pull rates are very low. This makes it hard to keep up with the game.
Suggestions for Improvement
- Increase the daily reward for hourglasses to 7.
- Increase the number of daily free packs to 3.
I believe these changes would significantly improve the overall game experience and make collecting cards more enjoyable.
Thank you for taking the time to consider my feedback!
Comments
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Hi @desmondseow, thank you for your feedback! We're glad to hear you're enjoying the game and appreciate your suggestions. We understand your concerns about pack release frequency and card collection difficulty. We're always looking for ways to improve the experience, and we'll share your suggestions with our team for review.
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I went out of my way to create a profile on here just to give this feedback. This app is SUPER DUPER SLOW! It is so slow it really ruins the experience for me. Every tap of a button puts me through a loading screen of some sort and it can cause so much mental strain by the time I'm done collecting my rewards I'm too exhausted to actually play the game. I hardly ever battle anyone anymore because it can take me up to 10-15 minutes to finish collecting all my rewards. And an extra 3-5 minutes just opening 2 packs. I feel like there's no real reward when it comes to battling because all it means is that I'll have more rewards to have to collect 1 by 1. And I'm not just talking about the little gift icon at the top of your screen because at least that has a "Collect all" button. When you have to collect mission rewards you have to navigate through a tedious system of menus, and loading screens. And if you mistakenly open a tab you didn't want to open you have to sit through 2 extra loading screens just to get to where you wanna go. The trading stamina makes absolutely no sense whatsoever because you can only trade with 1 person at a time. 9 times outta 10 I end up waiting an entire day for any friends to accept my trade offer or decline it. You can't make any counter offers, or anything which just wasted all the time you took waiting for this person's response just to deny your request. But hey at least you still have a full stamina bar so you can just immediately start a new trade with someone else... It NEVER empties. It's just a lot of features in this game that doesn't make sense or waste a lot of player's time. I currently have 162,000+ shinedust not because I'm collecting it but because I simply don't know what to do with it. I know what it's used for but again the process of using your shinedust to customize your cards or whatever is super duper tedious because of all the loading, finding the card you want to use your shinedust on, buying each skin individually. To me there's no point in doing. It doesn't even matter if you play this game on a competitive level it's just skins to show your opponent you put in the effort to add that skin to your card to make it do something flashy.. plus you need duplicate cards to even be able to use any shinedust so what really is the point of having it? Why not just make the card more flashy the more duplicates of the card you have automatically? That saves a lot of people a lot more time and it doesn't diminish the purpose of keeping duplicates. The shinedust is just pointless.
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Many good points, but you have to understand it's all about making money… if people play and spend money they don't feel the need to change it much.
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Hello @Buddy3oi, thank you for taking the time to share detailed feedback and concerns. We recommend submitting a ticket with these details at https://support.pokemon.com/ (select TCG Pocket, then click “Contact Us”) so the team can review your experience more closely. We’ll also make sure your feedback is shared with the appropriate team. Thank you again for contributing your thoughts.
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I wish lol I opened dozens of packs without any relevant card, and I can't even remember the last time I got an ex…
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