Screenname issue

scoox

in my pokemon account my screenname is "scoox" this is also on the forums and on my trainer info.

but now it says that this name is not allowed and at the same time I am not allowed to change it. what do I do? help pls

DoubleCure

Open a support ticket so they can change the name.

Mod_Ember

Kindly reach out to the support team here for further assistance: https://support.pokemon.com/.