cant download

KIOREYN

why i cant download from website. i got error notification :

403 ERROR

The request could not be satisfied.

Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.

If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Mod_Nova

Hi there @KIOREYN! Thanks for reporting this issue. Our support team can help you with this - please submit a ticket directly at this link with further information about your download error.

Alternatively, you can visit support.pokemon.com, select Pokémon TCG, and click "Contact Us" on the bottom of your screen. From there, you can submit a ticket. We appreciate your patience and understanding! ☺️