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How do you claim Twitch Drop

Amuetur
Amuetur Member Posts: 1 ✭
edited May 7 in General Pokémon TCG Discussion #1

I got a Surging Sparks ETB from Drops, and on the Twitch mobile app it says that I claimed it, but I can't find it on the Live client. Could y'all help me, ty!

Answers

  • Mod_Nova
    Mod_Nova Moderator Posts: 530 mod
    500 Comments 100 Likes 5 Answers 25 LOLs
    #2

    Hi @Amuetur, if you are still having issues claiming your Twitch Drops, please reach out to our support team. Head to support.pokemon.com, choose Pokémon TCG Live, and click "Contact Us" on the right side of your screen to share more details. Thank you! 😊

  • Quilliams
    Quilliams Member Posts: 1 ✭
    First Comment
    #3

    I'm having the same problem. I also redeemed a few codes and those never opened for me either when I re-opened the mobile app.

    I'll try the solution the above-mod posted, but I felt it important to share that this issue is still happening to people.

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