Energy stopped working

Ninjabot_World

I Was casually play versus when my opponent switched my main "no problem I'll just switch back" I went to place energy on the card but apparently I inspected the card at the same time and it dint register the energy disappeared and I couldn't end the turn as in the button wasn't there

Then apparently my internet was unstable and I was reconnecting when I finished reconnecting it was my opponent's turn when it came to mine I noticed something the card still had 0 energy not only that but the energy was literally flying above the spot I left it

I tried to interact with it nothing I thought it may be a visual bug so I tried to interact with the energy's spawn spot and move it to the card *nothing* "ok maybe next round it'll go back" it poofed as a little bit of me died inside seeing it by the next round it spawned there again and the next and the next so on until I lost

To make it worse my opponent noticed and started bragging there cards since I was so close to victory before that

森ナラ

I also had this issue today. This needs fixed.

Mod_Nova

Hi @Ninjabot_World and @森ナラ! Thank you for reporting this issue - we appreciate it. Please contact our support team here with as much information as possible so they can look into this for you.

Alternatively, you can go to support.pokemon.com, choose Pokémon TCG Pocket, and select "Contact Us" on the bottom of your screen to submit a ticket. We appreciate your patience and understanding as our support team works to get back to you both. 🙌