Welcome to the official Pokémon Forums!

Click here to review our official Rules & Guidelines.
[Pokémon TCG Live] Maintenance Notice

The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 19:00 (UTC) on July 22, 2025 to address known issues. Please see the Maintenance Notice - 07/22/25 announcement for more information.
[Pokémon TCG Live] Gameplay Experience Disruptions

The team is currently investigating increased player reports related to intermittent disconnections, freezing, and general latency issues that may be impacting the gameplay experience in Pokémon TCG Live.

Does anyone know how to fix the error 10011?

Options
JosephAnh1412
JosephAnh1412 Member Posts: 2

i got a bug after log in, so i can not log in to the game when it's loading 12/44. Anyone have this issue and fix it. Could you give me some adivce to fix it

Comments

  • Pokémon342548
    Pokémon342548 Member Posts: 371 ✭✭✭
    100 Comments Second Anniversary 5 Answers 25 Agrees

    This error is unrecoverable. It indicates that you are playing in an unsupported country.

  • Mod_Bee
    Mod_Bee Moderator Posts: 926 mod
    500 Comments 100 Likes Third Anniversary 25 Agrees

    Hello @JosephAnh1412, are you still experiencing this error? If you're, we recommend reaching out to support to have it reviewed, our team will be able to assist you! Please go to support.pokemon.com, click on the Pokémon Trading Card Game Live link, and then hit "Contact Us." Thanks!

  • Ember15
    Ember15 Member Posts: 55
    10 Comments First Anniversary 5 Agrees

    Did you ever get a fix for this?