Update Notice - Code Card Redemption

TPCi_CursedSoup

Hi everyone.

The Pokémon TCG Live game client will be updated on May 29, 2024. The game will be offline starting at 8 AM PT(15:00 PM UTC) and is estimated to be down for 8 hours.

The team will update the code card redemption service during this downtime. Before this release, misleading text errors were identified, and we wanted to provide additional context on what you can expect.

Please take note of the following text errors that will occur:

• Code cards with future start dates display a misleading error message:
  • Error Message Received - "Invalid code"
• Code cards that are expired display a misleading error message:
  • Error Message Received - "That code has no more uses left"
• Code cards redeemed by another user display a misleading error message:
  • Error Message Received - "You have already redeemed that code"

A future update will include fixes to these invalid error messages. If you experience any other issues with code card redemption, please contact our Support Team to submit a report.

Thank you!