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Game crashes to home screen on iPad 9th Gen

Kimura670
Kimura670 Member Posts: 13 ✭
First Anniversary 5 Agrees First Comment
edited May 7 in Pokémon TCG Live Bugs & Feedback #1

Every other game or so the game crashes and you are being sent back to iOS. This often happens after editing your deck and returning to the home screen.

Has anyone else experienced this bug and is this something that is being worked on? Does certain iOS versions and iPads work better with this game?

Comments

  • PuggyMaste
    PuggyMaste Member Posts: 1 ✭
    Photogenic First Comment
    #2

    I’m having the exact same issue! I’ve lost a lot of ranked rating…point things due to this glitch kicking me out as I join a game.

  • grriffinn
    grriffinn Member Posts: 140 ✭✭✭
    100 Comments Second Anniversary 25 Likes 5 Answers
    #3

    It's probably the RAM, 9th Generation iPads have only 3 GBs of RAM and the Live's mobile app has a tendency to go beyond that. Your is to basically get a newer device.

    For example, my old iPhone 8 Plus ran into issues similar to the ones you're describing here and it had 3 GBs of RAM. When I upgraded to an iPhone 14 Pro Max, a phone with 6 GBs of RAM, I no longer had those issues.

  • Mod_Skrilla
    Mod_Skrilla Member Posts: 325 ✭✭✭
    100 Comments 25 LOLs Second Anniversary 25 Likes
    #4

    Hello Trainer, I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us"

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