MysticSun14 ✭

I have contacted support.pokemon.com and they don't really seem to understand my problem. They started talking about the unrelated "From the development team" 12 hourglasses but my 12 hourglasses are from levelling up. Those 12 hourglasses are important to me. Is there anything else I can do to be compensated?

@DoubleCure I did restart the game and I double checked the amount of hourglasses I had and it definitely did not increase. I even waited for a while to see if something was still loading but it didn't.