Jayden091216 ✭

For trainer out there. There is many users like us is facing migration failed case and was abandoned by the Customer support. Unfortunately to be one. We know the migration process or how to migration our data but the option is simply not there due to any reason or bug.

I just tested they just unbanned me from trainer account. I have tested with my friend account and I am able to login her account but my account is unable previously so I know it not glitch they just ban me previously. They just close my ticket without solving issue. Anyway I have all the screenshots with my conversation…

They unblocked me from trainer account now but still close all my SR ticket. When issue is not even resolved. Very bad customer service support by them. I tried to app screenshot but the system forbid me doing so.

I experienced the same issue it been for 3 months since I told them about the incident Pokémon support staff just did nothing and just close my ticket without solving the issue. There is no migration option for us.

To: Pokémon support 1) My issues of failed of migration is still unsolved even the case has been already 4 month I lodged my first complaint case on 01 Feb 2023. 2) Your Admin help desk just close my request ticket without providing any solution to my case. I think it is very rude for an international company to do to your…

It happen to me too and they just ignore my complaint case 😔😔