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How to authorize app for TCG Live?

csmimikyu
csmimikyu Member Posts: 23 ✭✭
25 Likes Second Anniversary 10 Comments Name Dropper
edited May 2025 in General Pokémon TCG Discussion #1

I've had an account for years and since the last update ive not been able to play as it fails to load on 7/40.

Checking my account on pokemon.com, the game is missing from the authorized apps screen? It only shows UNITE and Twitch rewards program. Any idea how to get it back as that could be part of the main problem I've been having

Answers

  • Mod_Skrilla
    Mod_Skrilla Member Posts: 325 ✭✭✭
    100 Comments 25 LOLs Second Anniversary 25 Likes
    #2

    Hello Trainer, I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us"

  • csmimikyu
    csmimikyu Member Posts: 23 ✭✭
    25 Likes Second Anniversary 10 Comments Name Dropper
    #3

    tried that already. less than useful as usual, sent all the info and diagnostics asked for. Told to turn off anti-virus which made zero difference and haven't heard back since. has been broken since the last update nearly 2 weeks ago

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