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My turn suddenly ends

Edurandomnumber
Edurandomnumber Member Posts: 331 ✭✭✭
100 Comments 5 Answers 25 Agrees 25 Likes
edited October 2022 in General Pokémon TCG LIVE Discussion #1

i had this problem twice already. I was playing a game normally, and without any warning my turn ended.

i didn't have the timer on my screen, and i didn't click on anything close to the end turn button.

i didn't have any issue with my internet connection either.

The only meaningful thing i can remember from both of those games is that my turn ended immidiately after i selected a card from my deck.

Comments

  • TechHog
    TechHog Member Posts: 2,871 ✭✭✭✭✭
    2500 Comments 500 Agrees 250 Likes 50 Answers
    #2

    Selecting a card using what card?

  • Edurandomnumber
    Edurandomnumber Member Posts: 331 ✭✭✭
    100 Comments 5 Answers 25 Agrees 25 Likes
    #3

    First time my opponent didn't perform any action after my turn ended, which makes me think it could be a connection issue.

    Second time i didn't check if my opponent had the same issue. I conceded that game after my turn ended.

  • Mod_Butterfly
    Mod_Butterfly Member Posts: 67 mod
    10 Comments First Anniversary First Answer
    edited October 2022 #4

    Hey there, Trainer!

    Thanks for reaching out. This problem can have many reasons to occur and because of that, I recommend for this instance you open a ticket with the support team. Please go to:  https://support.pokemon.com/hc/en-us/articles/360054700932-Contact-Us. If you're able to, please send any screenshots or steps you have done prior to this error when submitting your ticket.

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