Migration failed! Report since 03 Feb 2023 ( remain unfixed)
Jayden091216
Member Posts: 9 ✭
1) My issues of failed of migration is still unsolved even the case has been already more than 3month since I lodged my first complaint case on 01 Feb 2023.
2) Their Admin help desk just close my request ticket without providing any solution to my case. I think it is very rude for an international company to do to your consumer who is paying for my purchase and without solving my issues I have 2 years of worth data that I am unable to migration over hence I lose everything in TCG online server.
3) They just banned me from accessing my Pokémon trainer account so I am unable to report my incident through your authorization channel.
Anyone else is experience such a bad experience from them. So bad customer service 😡😡
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