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Wrong date of birth on my account — Voice Chat unavailable

Hello, I entered the wrong date of birth when creating my account. My actual date of birth is [your correct date]. Because the account has the wrong date of birth, I cannot access voice chat in Pokémon UNITE. Please help me correct my account information. I can provide information to verify that I own the account. Thank you

Comments

  • Mod_Jack
    Mod_Jack Moderator Posts: 29 mod
    Fourth Anniversary 10 Comments First Answer

    Hello SADULAHBALOCH,

    Because you cannot fix this yourself, you must open a ticket with the Pokémon support team:

    Pokémon UNITE

    When you fill out the ticket description, clearly state that you entered an incorrect birthdate by mistake during registration. Be prepared to include:

    • Your Player ID / Support ID and in-game username.
    • The email address linked to the account.
    • Your actual date of birth.

    State clearly that you are willing to provide official verification (like an ID card or passport photo) to prove account ownership and your true age if they request it.

    Best of luck with your account recovery and your future matches in Pokémon UNITE!