New TO and owner of a League need assistance with prerelease
Hello! I need some help. I volunteer as a tournament organizer for a store after the previous TO wanted to step down. It has come to my attention that the store will not be getting pre release as the 2 of 3 pre releases were not submitted. My concern is that I was not the TO at the time of this occurence and kinda was given a lot of problems with minimal assistance on how to fix this issue. Now Journey together is coming and the store is unable to get pre release for it because of this even tho Ive been able to submit challenges, cups, pokemon day, and etc. I work as a nurse for a hospital and do this for fun. I care alot about this community and want to do everything I can to let them play the new set. I have placed a submission ticket to the pokemon support and I realistically understand that Journey together may not be possible but I was to be able to have the next sets for pre release. Is there anyway I can get us back on track?