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  • Hello @pyroguy333. We suggest submitting a ticket over to support so they can check your concern with the Surface Pen not working. To do that, please go to support.pokemon.com, click on the Pokémon Trading Card Game Live link, and then hit "Contact Us." Thanks!
    in Issues with Surface Pen Commento di Mod_Bee 14 novembre
  • Our support team can help you get back into the game, @godDadbod. You can reach out to them by submitting a support ticket, please go to support.pokemon.com, click on the Pokémon Trading Card Game Live link, and then hit "Contact Us." Thanks!
    in Unable to log in to account on ptcgl app Commento di Mod_Bee 14 novembre
  • Hi @Mattysones, our support team can check into this and provide guidance! Please go to support.pokemon.com, click on the Pokémon TCG Pocket link, and then hit "Contact Us". Also, I'll move this thread to the Pokemon TCG Pocket Bugs and Feedback area, please be sure to submit there moving forward. Thanks!
    in XSPEED not working in live matches Commento di Mod_Bee 13 novembre
  • Thanks for reaching out, @EugenioPortela. We understand your concerns with not being able to load the game. Our support team can take a closer look and further assist. Can you please submit a ticket to them? To do that, please go to support.pokemon.com, click on the Pokémon Trading Card Game Live link, and then hit…
    in There was an issue with loading TCG Pokemon Live. Please try again. ERROR :{0} Commento di Mod_Bee 13 novembre
  • Hi, @Crvgcarlos! We understand your concerns with not being able to see your redeemed codes. Our support team is able to check into this and assist you. Please submit a ticket to our support team at support.pokemon.com, click on the Pokémon Trading Card Game Live link and select "Contact Us" for help! Thanks.
    in Redeem code cards not showing in game Commento di Mod_Bee 13 novembre
  • Thank you for alerting us about this, Trainers! We recommend submitting this report to support for further investigation. Please go to support.pokemon.com, click on the Pokémon TCG Pocket link, and then hit "Contact Us." Thanks!
    in Unable to connect in password battles Commento di Mod_Bee 12 novembre
  • Hi Trainers, thanks for taking the time to share your experience with us. I've shared your concern with our team!
    in [Feedback] Impossible Premium pass missions Commento di Mod_Bee 12 novembre
  • Hi @murzilla, please submit a ticket to support so they check into your concern about the Food Prep ability not being counted as an ability. To submit a ticket, go to support.pokemon.com, click on the Pokémon Trading Card Game Live link, and then hit "Contact Us." Thanks!
    in "Food Prep" Ability doesn't count as Ability Commento di Mod_Bee 12 novembre
  • Hi Trainers! Please consider submitting a ticket to support regarding your experience so they can gather important details and screenshots from you all. This will help them investigate this and look for a resolution. To do that, go to support.pokemon.com, click on the Pokémon Trading Card Game Live link, and then hit…
    in Ranked latter does not work Commento di Mod_Bee 12 novembre
  • Hi @Shady_ninja, are you still experiencing this issue? If yes, we'd like to get this over to support so they can provide assistance. To submit a ticket, please go to support.pokemon.com, click on the Pokémon Trading Card Game Live link, and then hit "Contact Us." Thanks!
    in Issues with cards not loading or working. Commento di Mod_Bee 12 novembre
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