hylozoe ✭

Sounds like the same thing as me. I had first started by sending a message through support. Pokemon support initially sent me to Twitch, but after some back and forth (including my explaining that in my case the awards DID show up on the pokemon inventory page but disappeared on refresh, and so it really seemed like a TPCi…

added more detail above, but re-reading your post @Pikalover5769, I think our situations were different — my ETB reward disappeared before I could get the code and try to redeem in the Live store

They asked for "A screenshot of your Twitch Drops Inventory clearly displaying the Collected Drop and your Twitch Username" and "A screenshot of your Pokémon Rewards main page clearly displaying your Twitch Username and connected Pokémon Trainer Club Account Username"

No idea what is going on here — I can't get my message to post or a summary of it, yet somehow the testing message worked. Trying again with yet another shorter message: try contacting Pokemon support. They last asked for screenshots of my twitch inventory page and rewards page that included usernames.

testing — I have been trying to answer @Pikalover5769 but it won't post

@RaphaelMario17 I had something similar — I think. I just watched a bunch of 2024 EUIC and got booster packs, the Walking Wake ETB and Garafarai deck. They all dropped on Twitch, and I claimed them. The ETB and deck did show up on the Pokemon rewards page but then disappeared! The ETB and deck disappeared before I went in…

Yeah — mostly spoilsports. Sadly, it's a thing — some people concede right before you take your last prize cards so that you get less XP (there's a name, life "grief conceding" or such). Others people may not be aware of this XP ding and just want to move on to their next match, but if you've played for even a relatively…