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If you are in a country where PTCG LIVE is not officially available, such as the United States or Canada, you may need to use a VPN to play and resolve the 10011 issue. Additionally, if you want to download the game from the website, you'll need to access it through a VPN, and playing the game will require VPN throughout.…

Since I deleted all the decks, error 10011 hasn't occurred. I'm not sure if there are other ways to solve this issue. Maybe try having a friend log in to your account or create a new account to determine if it's a problem with your account itself or a hardware issue when logging into the game. I've tried methods like…

I'm not sure if it's because of the previous error 10099 that requires manually changing the device's time to Canadian time to log in. If not, I hope the official team can fully resolve the issue 10011. I solved the problem by deleting the deck and adjusting to the Canadian time zone. It's indeed frustrating when playing a…

I'm sorry to hear about this. Hope you have time to try again. I couldn't log in for three months before, but luckily, I managed to log in successfully last time. Otherwise, players like us keep reporting the 10011 issue, wondering if the official can resolve it. However, I still believe that players handling it themselves…

I believe that the majority of players in this game are Americans, so when it's 2 AM U.S. time (7 AM UK time), there might be less traffic. You can give it a try then. Based on your previous successful logins, check if you were using WiFi or mobile data. If possible, try using a device with better performance, like a…

Update : Today, I finally successfully logged into the game. After entering the game, I deleted all my decks, around 300 in total. Since then, I've been able to log in smoothly every time. If you have too many decks, you might need to wait until early morning in the United States (I succeeded at 2:00 AM) when server…

It's indeed unusual for a game to leave a portion of players unable to log in, especially with no resolution from the official team since the game's launch. This issue seems more severe than in-game bugs, and for a formally released game, it falls below expectations. The situation appears worse compared to PTCGO.…

I'm considering whether to temporarily shut down the game until the challenging 10011 error is fixed. Otherwise, I believe the official team may never resolve this issue, especially with numerous players reporting various bugs. It's disheartening to see a once excellent PTCGO turn into a disappointing PTCGL. If the…

If any official personnel are monitoring this discussion forum, could you please inform me when this issue is expected to be resolved? The number of players unable to log in is increasing. The official team should prioritize addressing this serious issue.

After the 12/12 maintenance, I still encounter the 10011 error. Has anyone successfully fixed this issue? It's been nearly three months. Does the official team truly value player feedback? Reporting issues hasn't resulted in solutions, and the problem persists. More players are experiencing this issue. Please, could the…