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  • Hello, @kennyketchem, our support team can also assist you with providing clarification or reviewing the concern. You can reach support at support.pokemon.com, select the Pokémon TCG Live link, and click "Contact Us." Thank you!
    in Tera Rule Issue Comment by Mod_Bee June 2025
  • Hey, @LetchaB. We understand you have questions about how the Tera Pokémon ex rule works, especially after your recent experience with Tsareena ex. Our support team can take a closer look and help clarify or investigate further. To submit a ticket, please visit support.pokemon.com, select the Pokémon TCG Live link, and…
    in Tera Rule Issue Comment by Mod_Bee June 2025
  • Hello @Yasuke01, we understand your concerns with having trouble launching the game on Windows 11. Our support team can check into this and provide technical support so we can get you back in the game! Please visit support.pokemon.com, select the Pokémon TCG Live link, and click “Contact Us” to submit a ticket with your…
    in The game won't start (Windows11) Comment by Mod_Bee June 2025
  • Hi @Pkmn2thebnk, thanks for sharing your feedback! Our support team can look into your concerns about being able to choose the testing format (Standard or Expanded) when playing. To submit a ticket, please visit support.pokemon.com, select the Pokémon TCG Live link, and click "Contact Us." Thanks again!
    in Decks that are no longer valid in standard format Comment by Mod_Bee June 2025
  • Hello trainers, thank you for letting us know about the game loading issue you're experiencing. Our support team can check into this issue and provide technical assistance. To submit a ticket, please go to support.pokemon.com, select the Pokémon TCG Live link, and click "Contact Us." Thanks again!
    in Why my game is not working ? Comment by Mod_Bee June 2025
  • You're welcome, @Dudeburst8!
    in Freeze+Crash (iPhone 16 / iOS 18.5) Comment by Mod_Bee June 2025
  • Welcome to the community, @Angelicalist! Glad to have you here! 😊
    in Hello Comment by Mod_Bee June 2025
  • Hello, @ilsken, thank you for the feedback! We'll share your input with our team.
    in Balancing Comment by Mod_Bee June 2025
  • Hello, @Tasear, thanks for letting us know! Our support can take a closer look and check into this for you. Please submit a ticket by going to support.pokemon.com, select the Pokémon TCG Pocket link, and click "Contact Us."
    in Zacian cannot face speedesters properly anymore Comment by Mod_Bee June 2025
  • Hi @Dudeburst8, thanks for reaching out. We understand how disappointing it is to lose progress due to technical issues. We recommend submitting a ticket at support.pokemon.com with these details and what happened during the matches. This will help our team investigate further. To submit a ticket, please go to…
    in Freeze+Crash (iPhone 16 / iOS 18.5) Comment by Mod_Bee June 2025
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