trainerJNLY ✭

I would recommend removing Avast, especially if it is a free service. Your computer likely is already protected enough without additional software. If you have concerns about viruses I recommend using Malwarebytes.

If you are experiencing poor performance over time, your phone is likely running out of memory or overheating.

Go to the "shop" tab at the top, then find the "redeem" tab, then either scan your QR code with a camera or type the code in (dashes not required). Note regular expansions have a limit of 400 codes per expansion.

There is a common bug at the moment where cards will get stuck “suspended” in play locking the player out from actions, sometimes temporarily and sometimes for the entire game (requiring concession/time out). If your game is freezing, it could be performance related and I would troubleshoot your device. You could start by…

@murasaki007966 Yup, this seems to be a common trend of cards getting "suspended" mid-action, freezing your ability to do anything. I myself had a similar incident where I selected my active to go retreat, and then my active Pokemon was stuck hovering there. I eventually timed out, my opponent played out their turn. On my…

If you migrated your Pokemon TCG Online account correctly to Pokemon TCG Live, everything will be transferred excluding the following: nth copies of cards above 4 (and nth copies of cards above 1 for ACE SPEC, Prism Star, Pokemon Star card, and individual parts of Pokemon V-Union). Pokémon TCG cards from the Heartgold &…

You are limited to four of any card in a deck, excluding basic energy, and other cards that specify on them that you cannot play more than X (usually one), like radiant pokemon, ace specs, etc.

Restart your game, and close it completely. Restart your computer/phone, and check if you are on the latest version. If your items are still not delivered, submit a support ticket