bballkj7 ✭

Same issue here OCTOBER 15 2024 cant believe its not fixed. The game is great but this app stinks, i miss the old app with theme deck battles and a much better UI for cards, trading, and everything else

I contacted support and they told me this: “Thank you for contacting Pokémon Support. We understand that you are having an issue with a code card or code redemption. We would like to look into this further for you, but in order to do so, we need the following information: * Proof of purchase * Redemption code (typed out) *…

ur right they should be able to check “oh he redeemed these but his card count doesnt reflect how many he redeemed, here’s all the codes you said you redeemed” But nope, they create a support ticket and you can’t reply to it. There’s no way to respond. And they won’t reply if you email.

https://redeem.tcg.pokemon.com/en-us/ here.

I did submit. Waiting. Sucks tho. I had multiple ETBS, build and battles, and maybe 10-20 evolutions/ astral packs but mostly 100+ silver tenpest. It was really disappointing that they never showed up. I’m surprised it’s only me!!! They all said they were submitted successfully online on the tcglive submission page, which…